Terms & Conditions

Read the following terms and conditions carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website, “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean SAFA


a) www.safaindia.org website (“Website”) is an Internet based content and e-commerce portal owned and operated by SAFA  under the laws of India.

b) Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. safaindia.org at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

Services Offered

SAFA provides an Internet-based service through the Web Site (all such services, collectively, the “Service”) which enables users to purchase handicrafts and textiles based products such as Jute products, hand made poducts by women and accessories. Upon placing order, partners of SAFA shall ship the product to you and on their behalf, SAFA shall be entitled to its payment for the Services. All products/services and information displayed on SAFA constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below.SAFA reserves the right to accept or reject your offer.


SAFA may monitor, edit, delete or disclose the contents of a user’s email or reviews as required for normal maintenance of any of the safaindia.org websites or in the good-faith believe that such action is necessary to: (1) comply with the law or comply with legal process served on SAFA; (2) protect and defend the rights or property of SAFA; (3) protect the personal safety of other SAFA website users or the public.

Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of SAFA  in respect of the Website. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

Limited user

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that SAFA`s name is stated as the source and prior written permission of SAFA is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

Exactness not guaranteed

SAFA and its affiliates attempt to be as accurate as possible. However, safaindia.org does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by safaindia.org itself is not as described, your sole remedy is to return it in unused condition.

Limitation of liability

SAFA, its officers, directors, shareholders, parents, subsidiaries, affiliates are not liable to you for any incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including lost revenues or profits, loss of business, or loss of data, in any way related to safaindia.org website or SAFA content or for any claim, loss or injury based on errors, omissions, interruptions or other inaccuracies in any safaindia.org websites, including without limitation as a result of breach of any term of this agreement. Applicable law many not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

In no event will SAFA total liability to you for any and all damages, losses, and causes of action arising out of or related to your use of any safaindia.org website, regardless of the form, exceed the amount paid by you to SAFA, if any, for accessing safaindia.org.

Disclaimer of warranties/Limitation of liability

safaindia.org has endeavoured to ensure that all the information on the Website is correct, but safaindia.org neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall safaindia.org be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall safaindia.org be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, safaindia.org shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond SAFAs control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Copyright and trademarks

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, safaindia.org owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to safaindia.org without obtaining authorization from safaindia.org. For notice of claims of copyright infringement for safaindia.org can be reached by mail at rubina@safaindia.org


You agree to indemnify, defend and hold harmless safaindia.org from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by safaindia.org that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.


Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at SAFAs discretion. The list price displayed for products on our Website, represents the full price of the product and shipping charges, unless specified otherwise in the Shipping Fees.

With respect to items sold on safaindia.org, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available.

Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following:

  1. If an item’s correct price is lower than our stated price, we will charge the lower amount and ship you the item.
  2. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.


Title and risk of loss for all products ordered by you shall pass on to you upon SAFAs shipment to the shipping carrier.

Product properties and wash care

All of SAFAs products are handcrafted using the finest natural fibers. The subtle variations in colour, texture and finish are intrinsic to hand made products. Our products involve crafts-based traditions of spinning, dyeing, weaving, printing and embroidery. We use both vegetable dyes and chemical dyes with the goal of minimizing our impact on the environment while striving for the best colour properties. An irregular weave or print is not a defect – handloom, Jute by definition means uncertainty when it comes to uniformity.

Colours: We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

Wash care: Reds and blue colours tend to run. Please always wash like colours together and dry inside out in the shade. Silks must only be dry cleaned.


1)  safaindia.org may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion, that you have breached a term of these Terms.

b)  Notwithstanding above, these Terms will survive indefinitely unless and until safaindia.org chooses to terminate them.

c)   If you or safaindia.org terminates your use of the Website or any Service, safaindia.org  may delete any content or other materials relating to your use of the Service and safaindia.org will have no liability to you or any third party for doing so.

Governing laws

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Andhra Pradesh.

Contact information

If you have questions or concerns regarding these Terms & Conditions, please contact our support atadmin@safaindia.org / rubina@safaindia.org.