SAFA owns and operates the online store. Below, SAFA  is referred to as “we”, “us” or “our” and the buyer is referred to as “you”, “your” or “user”.

We have developed the privacy policy to keep your personal information confidential. We do everything we reasonably can, to protect your rights of privacy on systems and the website controlled by us. However, we are not liable for any unauthorised or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, such as advertisers and websites that have links to our website. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Information collection

We collect basic information required to service your requests, including your name, mailing address, email address and phone number. This information is gathered when you purchase products, or sign up for email notifications. When you search something on our site, keywords will be collected in a protected location for improving our search results.

Information use and sharing

Legal Requirements: We reserve the right to disclose your personal information as necessary to: (1) comply with the law or comply with legal process served on SAFA ; (2) protect and defend the rights or property of SAFA; (3) to ensure compliance with our Terms & Conditions.

SAFA co-operates with law enforcement and other third parties to enforce laws, intellectual property, and other rights, and we reserve the right to report any information related to suspicion of illegal activity to law enforcement for prosecution.

Communication:  We may send you details about new services and updates. If you do not wish to receive these communications you can opt out by sending an email to admin@safaindia.org

Payments: For credit/debit card buyers, your card number and billing information will be passed on to the relevant financial institution.

Why do we collect this information?

The primary reason we gather information is for order processing, shipping and customer service. For example, we may contact you to provide an update on your order, information regarding the shipping status or to clarify questions related to your order. We also use this information to improve our products, services, website content and navigation.

Miscellaneous privacy issues

Minors under the age of eighteen may not use the website. We do not collect information from anyone known to be under the age of eighteen and no part of the website is designed to attract underage customers. We sell children’s products for purchase by adults. If you are under eighteen you may use safaindia.org only with the involvement of a parent or guardian.

When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. This includes your internet service provider’s address and your clicks and activity on our website. We do not trace this information to individual customers and will never use cookies to save confidential information such as passwords or credit/debit card information. We only collect your personal information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your personal information to any third party or otherwise trade on it.

What steps does SAFA take to ensure security when shopping online ?

safaindia.org makes use of 128 Bit Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is transmitted over the internet. We do not record or retain your card information at all as it is directly passed over to the payment gateway for processing through the 128 Bit Secure Socket Layer (SSL).

When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Socket Layer (SSL).

The information is sent to your card issuer’s bank over a secure, proprietary connection. When the authorization process is complete – this takes around five seconds – you receive an approval or decline response in your browser, and we are informed appropriately to initiate the shipping process.

Contact Information

If you have questions or concerns regarding this policy, please contact our support at admin@safaindia.org